Privacy Policy

Effective Date: January 25, 2026

This Privacy Policy outlines how LUMYRIX S.R.L. (“Company,” “we,” “our,” or “us”), a legal entity incorporated in Romania with company number 53231820, and its principal place of business at Romania, Bucuresti Sectorul 3, Soseaua MIHAI BRAVU, Nr. 255, SUBSOL, MODUL S 215 collects, uses, stores, and safeguards your personal data when you access or interact with our services (“Services”).

This policy applies, in particular, when:

• You visit our website at io;
• You communicate with us through email or other contact methods.

Please read this policy carefully. If you do not agree with any part of it, you should refrain from using our Services. Should you have any questions, contact us at support@lumyrix.io

UPDATES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically. The latest version will always be available on our website, and the effective date at the top will reflect any changes. In case of material updates, we may provide additional notice.

Continued use of our Services after such modifications constitutes your acceptance of the updated policy.

CATEGORIES OF PERSONAL INFORMATION WE MAY COLLECT

Depending on your interaction with us, we may collect and process the following categories of personal data:

• Identification & Contact Data: Full name, phone number, email, physical address, and similar identifiers.
• Financial Information: Payment method details, billing records, income-related information, and transaction data.
• Verification & Compliance Information: ID documents (e.g., passport or driver’s license), proof of residence, and data to verify the origin of funds.
• Technical & Usage Data: Browser type, IP address, device identifiers, access logs, interaction data, and cookie information.
• Marketing & Communication Preferences: Data you provide during surveys or marketing activities.

PURPOSES FOR PROCESSING YOUR DATA

We handle your data only for specific, lawful purposes, including but not limited to:

• Delivering our services to you and managing your account;
• Providing customer support and responding to requests;
• Sending service-related updates, offers, and other relevant communications;
• Facilitating payments, refunds, and billing;
• Ensuring service integrity, detecting fraud, and improving security.

LEGAL BASIS FOR PROCESSING

Our legal justification for processing personal data includes:

• Consent – When you voluntarily provide us with data for specific purposes;
• Performance of Contract – To enter into or fulfill contractual obligations;
• Legal Obligation – To comply with regulatory or statutory requirements;
• Legitimate Interests – For internal administrative purposes and business needs, provided your rights are not violated;
• Vital Interests – To protect essential interests, such as safety or fraud prevention.

INTERNATIONAL & JURISDICTION-SPECIFIC PROVISIONS

For residents of the EU and UK:
 Processing is carried out in accordance with the General Data Protection Regulation (GDPR) and UK GDPR. You have the right to access, rectify, or delete your data, and more (see below).

For residents of Canada:
 Your data may be processed based on your explicit or implied consent. In limited cases, such as legal obligations or investigations, data may be processed without consent.

DISCLOSURE OF PERSONAL DATA

We may share your information with:

• Affiliates and Subsidiaries: Entities under common control, bound by the same data protection standards;
• Third-Party Providers: Payment gateways, marketing tools, cloud service providers, and identity verification platforms;
• Business Transactions: In cases of reorganization, merger, or asset transfer.

YOUR DATA RIGHTS

Subject to applicable law, you may exercise the following rights:

• Access your personal data;
• Request correction of inaccurate data;
• Request erasure, subject to retention obligations;
• Object to or restrict processing;
• Receive your data in a portable format;
• Withdraw previously given consent.

Requests should be sent to support@lumyrix.io. We will respond within legally mandated timeframes.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking tools for analytical and functionality purposes.

You may control cookie settings in your browser. To learn more, visit:

• aboutcookies.org
• allaboutcookies.org

Please note that disabling cookies may affect website functionality.

DATA RETENTION & SECURITY MEASURES

We store personal data only as long as needed to fulfill the stated purposes or comply with legal obligations.

Our security practices include, but are not limited to:

• Encryption of sensitive data;
• Role-based access control;
• System monitoring and internal audits.

While we maintain a secure infrastructure, no system is immune to threats. We advise using protected networks when transmitting sensitive data.

CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 18. If we discover that such data has been collected, we will delete it promptly. Parents or legal guardians may request deletion by contacting us.

CALIFORNIA PRIVACY NOTICE

If you reside in California, you are entitled to additional rights under the California Civil Code §1798.83, including:

• Right to know what data we collect and share;
• Right to request deletion;
• Right to non-discriminatory treatment.

Submit requests via  support@lumyrix.io

CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: support@lumyrix.io

Website: lumyrix.io